E Fletcher (Chesterfield) LtdFRICTION MATERIALS FOR ALL APPLICATIONS |
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| About Us |
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| Customer Commitment |
| Products by Machine Type |
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Customer Commitment
Ringing you back!
One of the most annoying scenarios in business is when you
are told "we'll ring you back" and the call never materializes.
Great emphasis is placed on our sales personnel to "ring
you back" when we say we will. We will "ring you back"
either to tell you we have got the information you want, we are
waiting for the information you want, or that we cannot give
you the information you want.
We hope you may find this a refreshing change!
Ringing you back! |
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One of the most annoying scenarios in business is when you are told "we'll ring you back" and the call never materializes. Great emphasis is placed on our sales personnel to "ring you back" when we say we will. We will "ring you back" either to tell you we have got the information you want, we are waiting for the information you want, or that we cannot give you the information you want. We hope you may find this a refreshing change! |
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Stock Commitment
Should any reference within our range of
products become a regularly moving item we have no hesitation
in holding sufficient stock to meet a customers ongoing requirement.
We take pride in quoting "ex stock availability". By
taking this attitude towards stock throughout our trading history
we have become renowned for our standards of service.
We now believe that we are probably the largest stockist of these
types of products in Europe.
Stock Commitment |
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| Should any reference within our range of
products become a regularly moving item we have no hesitation
in holding sufficient stock to meet a customers ongoing requirement. We take pride in quoting "ex stock availability". By taking this attitude towards stock throughout our trading history we have become renowned for our standards of service. We now believe that we are probably the largest stockist of these types of products in Europe. |
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Quality Assurance
We do not rely solely on the manufacturers of our products
for quality assurance.
We regularly do our own "in house" checks making
sure that all products meet with our requirements.
In house "goods inwards" and "goods out"
procedures also ensure full traceability of product.
Quality Assurance |
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We do not rely solely on the manufacturers of our products for quality assurance. We regularly do our own "in house" checks making
sure that all products meet with our requirements. |
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